Privacy Policy for lnav.us

Effective Date: September 15, 2025

Welcome to lnav.us. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices in compliance with FAA regulations (14 CFR Part 3, Subpart C), the General Data Protection Regulation (GDPR), and other applicable laws.

1. Who We Are

lnav.us provides U.S. Agent for Service (USAS) solutions to FAA certificate holders and applicants with foreign addresses. We facilitate the secure receipt and forwarding of FAA correspondence on your behalf.

2. Information We Collect

We may collect:

• Full name
• Email address
• Phone number
• Physical, mailing, and billing addresses
• Date of birth
• FAA Federal Tracking Number (FTN)
• FAA certificate, medical, and registration details
• IP address and browser metadata
• Usage data (e.g., pages visited, time spent)

3. How We Use Your Information

We use your data to:

• Provide FAA Agent for Service functions
• Receive, digitize, and forward FAA correspondence
• Notify you via email, SMS, or secure messaging platforms
• Manage your account and preferences
• Improve our website and services
• Comply with legal obligations

4. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the GDPR. This includes:

Lawful Basis for Processing

We process your data based on:

• Your explicit consent
• Contractual necessity (e.g., FAA service agreements)
• Legal obligations
• Legitimate interests (e.g., improving service delivery)

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability in a structured, machine-readable format
• Lodge a complaint with your local supervisory authority

To exercise these rights, contact us at [Insert Contact Email].

Data Transfers

Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.

Data Protection Officer (DPO)

You may contact our DPO at [Insert DPO Contact Info] for GDPR-related inquiries.

5. Cookies and Tracking

We use cookies to:

• Maintain session state
• Improve user experience
• Track anonymous usage statistics

You may disable cookies in your browser settings.

6. Data Sharing

We may share your data with:

• The FAA, as required by law
• Authorized service providers
• Legal authorities, if required by subpoena or regulation

We do not sell or rent your personal data.

7. Data Retention

• Data is retained as long as necessary for service delivery or legal compliance.
• Digitized FAA correspondence is stored securely and deleted upon request.
• Physical documents are shredded unless requested for mailing.

8. Data Security

We implement encryption, secure storage, and access controls to protect your data. While we take reasonable precautions, no system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions or concerns:

lnav.us, LNAV LLC
Earleville MD 21919
Email: [email protected]
Phone: +1 888.535.5628 | Support : +1 443 266.5628